产品型号：iPhone 11
系统版本：iOS 14.2.0
软件版本：京东9.3.2
打开手机上的京东APP，登录账户，进入订单页面，找到您要申请退款的订单。
在订单详情页面，点击左下角的“请求退款”按钮。
最后，在退款页面，选择申请退款原因，点击申请退款按钮，等待系统审核批准退款成功。
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