产品型号：iPhone 12
系统版本：iOS 14.6
软件版本：京东10.0.5
当您在京东购买商品，发现该商品不支持7天无理由退货时，您可以先联系商家客服协商是否可以享受此项服务。或者在个人账户信息界面点击客户服务。您可以使用客服中的自助服务询问该产品是否可以享受此项服务。您还可以咨询7天无理由退换货的相关问题。
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